When I turn my Macbook on it turns on shows the apple next the spirl loading thing appears and later loads for 1-2 minutes then a grey grey box appears that says you must turn stale the computer. What do I do?
I am have a macbook problem!?
Sounds like a Kernel Panic to me.
First try this:
Get your OS X install DVD, and put it contained by your drive as your computer boots up. If you get indistinguishable error, which you probably will, restart the machine, and hold the C push button during start up to boot off the compact disc. From there, reinstall the OS, doing an ARCHIVE AND INSTALL so you don't loose any facts. That may solve the problem.
If it does not, you need to do one of two things: (I recommend doing #1 first.)
1- Go to your nearest apple retail store and get hold of a session with a Genius.
2- Go to http://depot.info.apple.com. You will requirement to send surrounded by your computer for repairs.
Good luck!
Have you tried getting Apple's over the phone support? (AppleCare) Or by going to an Apple store and talking to the Genius Bar?
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